JOSH STROUP

Josh Stroup has been helping organizations and individuals improve their performance in a wide variety of settings and work roles for the last 20 years. Josh works extensively with customer service and service management issues, management/supervisory development, plus teamwork and team leadership.

Josh brings practical experience to bear in all his consulting and training. He was part owner and President of a Harrisburg PA based catalog firm that specialized in marketing off-the- shelf training materials to human resource professionals and consultants throughout the US. In that role, he was responsible for company direction from its inception, fiscal management, catalog design/production, product selection, marketing and personnel. He also authored training products still on the market today.

Prior to that, Josh worked in various capacities for a training publisher and custom course design firm – guiding publishing operations, developing course materials, and managing multi-faceted projects for clients. His consulting and training approach is focused, practical, and designed to apply directly to the client’s work setting. Plus, Josh shows a gift for relating to people at all levels of client organizations.

Josh works with a mix of client organizations, including:

• AMP Incorporated – Harrisburg & other locations
• Aristokraft Inc. – Littlestown PA
• Bell Atlantic – Virginia Consumer Group; Federal Systems; BACCSI
• Breyers/Good Humor Ice Cream – Hagerstown MD
• Donegal Mutual Insurance Company – Marietta PA
• Grove Worldwide – Shady Grove PA
• Hershey Foods Corporation – Hershey PA
• Hoffman Mills – Shippensburg PA
• Norlanco Family Health Center – Elizabethtown PA
• PA Department of Transportation – Harrisburg PA & other locations

Professionally, Josh has served as President of the Central PA Chapter of the American Society for Training & Development, as well as instructing in the Chapter’s Train-the-Trainer program for many years. He holds a BA from the College of Wooster (Ohio) and advanced degrees from the University of Illinois (Chicago campus) and McCormick Theological Seminary (Chicago).  He is a certified Frontline Service and Service Leadership trainer.