JOHN W. ALSTON

As a keynote speaker and trainer, John Alston masterfully uses humor, instructive examples, and stories to assist people in cultivating the attitude, appropriate impetus, and the skills necessary for personal development, professional improvement, and moving beyond the comfort zone to meet the challenges, changes, and opportunities in a rapidly changing world. John Alston was the founder and director of the American Institute of Stress Management in Oakland, California. For the past 20 years as a professional speaker, he has cultivated a powerful presence on the platform. The audience and participants leave informed, uplifted, empowered, and entertained by his interactive style and its emphasis on strategies that work. John Alston believes that as noble the goal of self development is, the bedrock of accomplishment resides in knowledge, character, common sense, and the spirit of enterprise.

More than three million people have crowded into meetings across America to listen to the extraordinary message of John Alston. John is a man of many interests, with a professional life that spans the worlds of consulting, psychology, training, writing, and education. Using his wealth of experience, John's presentations are all designed to meet the needs of the client with the universal concepts John has discovered to be of value to achieve desired outcomes.

You can benefit from John Alston's training presentation or keynote to your group. John provides training designed to infuse a program, meeting, or organization with more than a new spirit -- with the strategies for getting people to take the appropriate action. The goal is to bring solutions to challenges that correct the problems of human performance. By combining facts and a way of thinking with the skills and techniques necessary for improving human performance, John Alston stresses strategies that work.
 
"Attitude is more than a mindset. Change is a fact of life, and reality in the face of it all only respects action. The right action is all that counts! Learn the right things to do, then do them!" -- John Alston

His academic background includes:  Masters Degree in Counseling Psychology, California State University, Hayward; Member of Josephson's Institute Ethics Corps; Instructor for Canada College, Chapman College, and University of California Extension. 

John's client list includes:  California Medical Association, Sara Lee Corporation, Sprint, Humana, Inc., McDonald's Corporation, AT&T, American Society of Association Executives, California League of Cities, and Wyle Corporation. 

TOPICS:

Attitude in Action The ABCs of Attitude

Every individual possesses the ability to influence others. The ability to do so,  and do it well, defines our attitude. Attitudes provide access to valued customer service, professional advancement, and self-development. Attitudes are powerful and speak with many tongues. Through this presentation, John Alston provides strategies for attitude development with an understanding of what makes one attitude more important that another. He stresses learning how to operate oneself, and ways of directing the human spirit in the face of life's bittersweet contingencies. This presentation provides universal principles for governing attitudes, applying common sense, retaining integrity, and achieving desired results by taking action. In the wake of this presentation, participants emerge refreshed, renewed with both perspective and skills to practice. The overall result is improved attitude.

Customer Service   The Magic is You!

In customer service, through character, decency, and common sense, The Magic Is You! The key to achieving success is knowing how to provide superb customer service. This magical ability resides in each one of us.  Knowing what works and tapping into the magic is the key to making customer service come alive. In this presentation, John Alston frames an understanding of human nature while providing facts, skills, techniques, and a way of thinking which promotes and increases the ability of participants to deliver excellent customer service!

Managing Change Stress, Strain, Overwhelm & Survival

John Alston provides an extraordinary opportunity for applying common sense in balancing life, managing stress, and accessing peace of mind and personal well being. This is not simply a presentation on stress management. It is an affirmation of universal principles for achieving balance in living, combined with hands-on approaches for reducing tension, altering self-defeating habits, and attaining greater peace of mind. It is designed to instruct, support, and enable people to achieve greater and better health.

Making America Work  Diversity & Common Sense

John Alston explores the new reality we face with the changes in domestic demographics and global shrinkage. Such changes have brought differences in customs, languages, values, perceptions, and ideas to the workplace and communities -- all of which impact business. In this interactive presentation, John enables participants to realize that as the new forces push us to the brink as individuals and businesses, there is frequently some disorder. John recognizes that there are no quick fixes, however, stimulates participants thinking, and makes it clear that to be competitive in these times, requires a creative workplace, the willingness to do what is necessary to cover the bottom line, and the ability to cultivate positive character in business. 

The Art of Anger

In this fact filled, entertaining program "The Art of Anger" John will teach attendees:  

• The skills to initiate self control in stressful situations.
• To cultivate a way of handling anger responses within.
• 4 Tips for responding to angry behavior of others.
• 5 quick conflict resolution techniques.
• The "Alston" techniques for handling difficult people.
• 3 ways of minimizing escalation of emotionally laden encounters.

Mismanagement of anger is the major cause of abuse and violence in our personal and professional lives.  Everyday there are stories in the news of anger out of control -- domestic abuse, road rage, grievances that lead to violence in the workplace, acts of revenges, even suicide.  This course is designed for all people who deal with difficult people at home, at work and in their everyday lives.