Art Smuck

Art Smuck hasn’t just studied it…he’s done it!

Art has over ten years of successful line and divisional management experience in both sales and operations. He has managed small workgroups and teams of over 100 people, profit centers, distribution centers, and sales groups. He has faced many of the same challenges the leaders and people of your organization face today. This unique perspective gives him a practical point of view on what organizations go through day to day, and the impact of these events on the organization, its’ people, and its’ customers.

During these ten years he has won various awards and been recognized for his leadership effectiveness. He has earned the reputation of being a thought and change provoking leader, a teacher of people, and a steward of loyalty creating service and organizational designs.

In addition to his "real world" experience as an effective leader, Art has six years in Management Training and Development as well as four years experience in Organizational Development consulting. During this time, Art has excelled at designing and implementing creative and effective approaches to improving performance in leadership, management, service quality and more. Among his many accomplishments during this time:

• Designed and implemented various performance management and personal development systems.
  
• Perfected a unique data gathering process for giving managers 360° feedback.
  
• Managed over 100 organizational assessment processes.
  
• Developed values and beliefs programs to facilitate effective cultural change.
  
• Designed and facilitated hundreds of programs on Leadership, Customer Service, Management Development, Building Effective Team Dynamics, Coaching for Impact, and New Employee Orientation.

Art is a Senior Consultant with ThinkIT and has consulted and presented to organizations from various industries such as telecommunications, food and beverage, manufacturing, distribution, service, and the public sector. His clients recognize his passion and insight as powerful contributions to organizational change and improvement. His wit and dynamic presence creates entertaining presentations with impact.

Art is the co-author of the article "Leadership, Action, and Culture" with Rick Tate.