Consulting

Some of our consulting services are:

• Formulating strategy.
• Assessing current performance levels and identifying gaps between the current state and the desired future state.
• Facilitating and/or participating in strategy planning meetings and retreats.
• Executive Coaching of emerging leaders on a one-to-one and group basis to sharpen their leadership skills, improve communication skills and hone their organizational abilities.
• Facilitating Total Quality Management and Process Improvement Efforts to reduce cycle times for response to customers; reduce errors, waste and re-work; simplify processes; and cut process costs.
• Assisting with the development of action plans to close the gaps.
• Helping to restructure organizations to align them with key customer groups or business processes and eliminate unnecessary bureaucracy.
• Developing standards of performance.
• Facilitating the development of measurement and reward systems that will focus individuals and groups on customer issues and new business opportunities.

Consulting delivery:

Consulting services can be delivered at your site or remotely.  Because of rising travel costs as well as technological advances such as the internet, we find ourselves working more and more with clients over the phone, fax and email. This system is a "win-win" for both the consultant (who can increase their quality of life by traveling less) and the client (who gets the advantage of a world-class quality consultant at substantial savings).

Whether we work with your employees or your consultants we could help with anything from needs assessments, strategic training plans, consulting, coaching, custom solutions and training programs on an as needed basis. You only need to buy what you need. If you have a 15-minute question, you don't need to buy a day of a consultant's time plus expenses. If you only want part of a proprietary program you don't have to buy the whole thing. You can also mix and match your needs with our resources. That means you could work with our consultant in Florida who is an ex Disney employee for what you think his expertise offers you and then switch gears to another consultant who has the most direct experience in your industry for her insights. With our highly experienced and diverse staff and the many best selling training programs we own... the choices are yours.